VetLink
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Our Location
Nairobi, Kenya
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Frequently Asked Questions
How quickly can I expect a response to my inquiry?
Our team typically responds to inquiries within 24 hours during business days. For urgent matters, please call our support line for immediate assistance.
What are your business hours?
Our office is open Monday to Friday from 8:00 AM to 5:00 PM EAT. Emergency veterinary services are available 24/7 through our partner network.
Do you offer services outside of Nairobi?
Yes! We have a network of veterinary professionals across all 47 counties in Kenya. Our platform connects you with the nearest available service provider in your area.
How can I become a VetLink service provider?
Qualified veterinary professionals can apply through our website. Visit the "Join Our Network" section and complete the application form. Our team will review your credentials and contact you within 3 business days.
Still Have Questions?
Our customer support team is ready to assist you with any additional questions you may have.